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wireless technical assistance
Each computer is unique, and we’re sorry that we are not able to offer personal technical assistance with your configuration. However, we do provide this webpage of technical assistance to help you with the most common issues.

Network Settings for Windows XP, 2000

  • From Control Panel, select "Network and Dial- up Connections" or "Network and Internet Connections."
  • Right-click on "Wireless Network Connection" or "Local Area Connection" and click "Properties."
  • Locate the internet TCP/IP protocol and get into its Properties. If more than one TCP/IP protocol is listed, look for the one associated with your wireless adapter.
  • Select "Obtain and IP address automatically" and "Obtain DNS server address automatically."
  • For XP, right-click on "Wireless Network Connection: and select "View Available Wireless Networks." Select the name of the wireless network available (check with your library for the network name or "SSID") at the library and click "Connect."

Network Settings for Windows NT

  • From Control Panel, double click on "Network."
  • Locate the TCP/IP protocol and double click on "Properties." If more than one TCP/IP protocol is listed, look for the one associated with your wireless adapter.
  • Select "Obtain an IP address from a DHCP server" and click "OK."
  • From the Control Panel, select "Internet Options" then click on the "Connections" tab. If you also have a dial-up connection, it should not be set to "Always dial my default connection." LAN Settings should be "Automatically detect settings." And leave the Proxy server settings blank.
  • Macintosh Network Settings (OS X):

    • Select Apple Menu, then System Preference, then Network button.
    • Select TCP/IP tab and configure "Using DHCP."
    • Above the TCP/IP tab, you may need to configure via "AirPort" or other wireless (WiFi) Ethernet.
    • Leave Domain Name Servers and Search Domains blank.
    troubleshooting wireless connections
    Troubleshooting Windows NT, XP, and Windows 2000 Systems
    • Go to Start, Run and type: CMD. Click OK. 
    • A command prompt window will appear.
    • Type the following in the command prompt window:
      ipconfig/all    (Displays the full configuration information)
      ipconfig/release  (Releases the IP address)
      ipconfig/renew  (Renews the IP address)
     
    Troubleshooting Windows 95 and Windows 98 Systems
    • Go to Start, Run and type: WINIPCFG
    • Click OK.
    • The IP configuration window will appear.
    • Click on the More Info button.
    • If you are having an IP conflict, click on the Release All button to release the current IP and then click on the Renew All button.

    There is more information on using winipcfg at: compnetworking.about.com/od/windowsnetworking/l/aa080602a.htm

     

    Troubleshooting Apple Macintosh Powerbooks or iBooks

    • Your laptop must have the MacTCP Control Panel installed.  This control panel comes with recent versions of the system software and should be pre-installed.
    • If you have other MacTCP configurations that you would like to save, MacTCP Switcher is a useful utility for storing several set-ups.
    • To configure your MacTCP, choose to Connect via Ethernet.
     

         

    Atlantic County Library System
    40 Farragut Ave., Mays Landing, NJ 08330
    phone: (609) 625-2776 | fax: (609) 625-8143

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